Privacy Policy

Hendratama Marketing and Legal Website: https://hendratama.com/ Effective Date: March 7, 2026 Last Updated: March 7, 2026

1. Introduction

Welcome to Hendratama Marketing and Legal (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://hendratama.com/ or engage with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services.

a. Personal and Contact Information

Full name
Email address
Phone number
Mailing or billing address
Any other information you voluntarily provide when contacting us or using our services

b. Payment Information

Credit/debit card details
Billing address
Transaction history

Note: Payment information is processed through secure, PCI-compliant third-party payment processors. We do not store full card numbers on our servers.

c. Usage and Analytics Data

IP address
Browser type and version
Operating system
Pages visited and time spent on each page
Referring URLs
Device identifiers
Clickstream data

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our services — Processing transactions, managing your account, and delivering requested services.
To communicate with you — Responding to inquiries, sending service updates, invoices, and support messages.
To improve our website and services — Analyzing usage data to enhance user experience and optimize our offerings.
To comply with legal obligations — Meeting applicable legal, regulatory, and contractual requirements.
To prevent fraud and ensure security — Monitoring for suspicious activity and protecting against unauthorized access.
To send marketing communications — Where permitted by law and with your consent where required, sending promotional materials about our services.

4. Sharing Your Information

We may share your personal information with the following categories of third parties:

Payment Processors — To securely process transactions (e.g., Stripe, PayPal, or similar services).
Analytics Providers — To collect and analyze usage data (e.g., Google Analytics).
Marketing Platforms — To assist with email campaigns and marketing outreach.
Legal and Regulatory Authorities — When required by law, court order, or governmental authority.
Business Transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We require all third parties to respect the security of your data and to treat it in accordance with applicable law. We do not sell your personal data to third parties.

5. International Data Transfers

Hendratama Marketing and Legal serves customers in both the United States and the European Union. Your data may be transferred to and processed in countries outside your home jurisdiction, including the United States.

For EU/EEA residents, such transfers are conducted in accordance with the General Data Protection Regulation (GDPR), using appropriate safeguards such as Standard Contractual Clauses (SCCs) or other legally recognized mechanisms.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

For EU/EEA Residents (GDPR)

Right of Access — Request a copy of the personal data we hold about you.
Right to Rectification — Request correction of inaccurate or incomplete data.
Right to Erasure — Request deletion of your personal data (“right to be forgotten”).
Right to Restrict Processing — Request that we limit how we use your data.
Right to Data Portability — Receive your data in a structured, machine-readable format.
Right to Object — Object to processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent — Where processing is based on consent, you may withdraw it at any time.

For California Residents (CCPA)

Right to Know — Request disclosure of the categories and specific pieces of personal information we collect.
Right to Delete — Request deletion of your personal information.
Right to Opt-Out — Opt out of the sale of your personal information (we do not sell personal data).
Right to Non-Discrimination — We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us using the details in Section 10.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage and analytics data. You may control cookie settings through your browser. Note that disabling cookies may affect the functionality of our website.

For more information, please refer to our Cookie Policy (if applicable) or contact us directly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Hendratama Marketing and Legal Website: https://hendratama.com/ Email: daniel.hannig@hendratama.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by updating the “Last Updated” date at the top of this document. We encourage you to review this policy periodically.

This Privacy Policy was last updated on March 7, 2026.